Report Streetlight Outage

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Target Resolution: 3 Business Days Expedited civic triage routes directly to the North Ward Electrical Maintenance Fleet.

Condition

Pole & Map

Review

1. Issue Assessment Pre-filled

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Public Illumination Outage Asset Class: Municipal Luminaire

Completely Dark at Night nightlight

Fixture fails to ignite at dusk or stays dark continuously.

Cycling On & Off / Flickering motion_photos_on

Thermal starter fault or ballast intermittently resetting.

Dayburner (Burning All Day) light_mode

Photocell sensor stuck in nighttime mode; wasting power.

Damaged Fixture / Exposed Wires warning

Knocked-down pole or hanging wires dispatch electrical rescue.

2. Pole Collar Identification

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info Stamped on the yellow/metal tag ~5 feet above the ground facing the street curb.

I cannot locate the pole tag (Rely on street coordinates)

3. Fixture Location

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GPS Locked • ±3m Acc.

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Corner of Maple Ave & 9th Street North Ward • District 4 • Grid Cell NW-409

Exact Placement along Street

Public safety factors automatically increase priority ranking for dispatch crews.

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Near School, Park, or Senior Facility Safe Route to Maple Elementary (150ft away)

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High-Volume Pedestrian Crossing Area Active transit transfer stop & mid-block crosswalk

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Traffic Signal or Sign Also Affected Check if nearby illuminated signals are unpowered

Attach Field Photo (Optional)

Helps crew identify equipment type Photographing the luminaire head (Cobrahead, LED, decorative) speeds replacement part loadout.

Eleanor Vance Verified Resident • North Ward

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Notify me via SMS/Email when field crew conducts remote circuit and fixture tests.

check_circle Auto-generates official Public Works Work Order #PW-2024